IT support

A small business doesn't have an IT department. But it needs someone to call when something practical breaks.

Practical IT support is for the things that sit around your website and business: email, logins, DNS, devices, browser issues, 2FA, and password managers. Not a full IT helpdesk, not 24/7. Just one steady point of contact for the practical stuff.

What it covers

• Email that isn't arriving or isn't working
• Logins, 2FA, and password managers
• DNS changes and domain issues
• Setting up new laptops or devices
• Browser problems and small software issues
• Keeping the basics in order: analytics, search tools, hosting checks

Intended for the practical IT that comes up in the normal working day. For larger infrastructure projects, this isn't the right place.

Part of the support plan

IT support is the other side of the same plan that also covers website maintenance. One point of contact for your website and for the practical IT around it, without finding a new party for every small thing.

Terms

• €85/month (incl. VAT)
• Up to 1 hour of support per month
• Response within 24 hours (response ≠ resolution; not 24/7)
• Unused included time expires monthly (no carry-over)

Next step

Want to check availability? Send a short note →.

I reply within a day.